Accessibility
Wheelchair Accessibility
All Mountain Transit buses are equipped with wheelchair lifts that can accommodate wheelchairs and scooters that comply with the Americans with Disabilities Act.
When traveling with a wheelchair or scooter, let the driver know you need to use the lift, and be prepared to board.
If possible, please back onto the lift. All drivers are properly trained, and will assist passengers with boarding and alighting, as well as securing mobility devices for safety.
Visually Impaired Passengers
We have an audio announcer which announces all stops – and an LED sign for hearing impaired.
Other Accessibility Features
- Mountain Transit ADA Policy
Mountain Transit complies with the Americans with Disabilities Act, as an employer and as well as in the course of providing transportation services.
Mountain Transit shall make reasonable modifications in policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability or to provide program accessibility to their services..
- Seniors, Veterans, Persons with Disabilities
Half fares on all Mountain Transit routes are available to veterans, persons 60 and older with state ID, and to persons with disabilities with a Mountain Transit ADA Card. For more information schedule an in-person appointment to apply for a Dial-A-Ride ID.
- Big Bear- All rides within Big Bear fixed route areas are free of charge. Curb to curb Dial-A-Ride services and half fare for Off the Mountain services are available to qualifying individuals with a Dial-A-Ride ID.”
- Crestline- Half fares on all routes are available to qualifying individuals with a Dial-A-Ride ID.
- TRIP Transportation Reimbursement and information Program
Mountain Transit strives to improve mobility for seniors and persons with disabilities. The Transportation Reimbursement for Individuals Program (TRIP) provides an incentive for volunteer drivers (usually friends or neighbors) to assist eligible individuals who are unable to drive or access public transportation by providing necessary, escorted transportation.
Participants receive funds to reimburse the volunteer driver and to offset the cost associated with providing transportation. TRIP is a self-directed, mileage reimbursement transportation service that complements public transportation.
Volunteers such as friends and neighbors transport transit-dependent elderly, people with disabilities, and others to access medical and other services where no transit service exists.
Do you have questions about TRIP and/or other services for Seniors, Veterans and Disabled? Contact Mountain Transit’s Community Outreach Coordinator:
- Racheal Settje
- 909-878-5200
- rsettje@mountaintransit.org
Bikes on Buses
Mountain Transit buses are equipped with bike racks capable of transporting two bicycles. Riders are responsible for loading and unloading bikes, and use the racks at their own risk. Before boarding, tell the driver that you need to load your bike onto the rack.
- Load your bike from the curbside of the bus only. Passing cars could strike you if you stray too close to the street.
- Load your bike into one of the wheel wells. (Bikes with oversized tires that do not fit into the rack cannot be transported)
- Extend the wheel lock over the front tire.
- Before boarding the bus, remove all loose items from your bike.
- Please ask the driver if you need instructions. When you get off, tell the driver you’re taking your bike off the rack.
- If bike racks are full the driver, at their discretion, may allow a passenger to load the bike on the bus. The passenger is responsible for holding onto the bike in the back while on the bus and may be asked to deboard with the bike if the space is needed for an ADA passenger. No securements in the bus are available for bikes.